We at HemiSyncForYou.com want your online experience to be enjoyable, simple and successful. We have set up an ordering, shipping and payment process to make your secure online checkout easy.

Please review our policies and procedures and let us know if you have any questions or concerns by contacting us at orders@hemisyncforyou.com or use our contact form. Or visit our Ordering Help Page.

• Most credit and debit card orders placed by 12 PM Pacific are shipped within 24 hours. Mail or Fax orders are shipped once payment is received.
• Expedited orders placed by 12 PM Pacific usually ship on the SAME BUSINESS DAY. We try to ship all orders within 24 business hours.
• Please note: Orders usually do not ship Saturday, and will not ship Sunday. Any order placed on Saturday, Sunday or a national holiday will be shipped on the next business day.

Below are the shipping options and the associated Shipping & Handling Charges:

Local Shipping & Handling

United States of America

Please note: HemiSyncForYou.com reserves the right to change the shipping method at its own discretion and expense. HemiSyncForYou.com is not responsible for delays caused by weather or other natural disasters.

International Shipping & Handling

Canada

For all Canadian shipments, HemiSyncForYou.com will not be held responsible or liable for any problems that result at your local customs office. If customs duties are assessed, these are in addition to your shipping charges and must be paid directly by you. No refunds will be given for items that are seized at your local customs office.

HemiSyncForYou.com will not be held liable for any customs duties or taxes that arise from your local customs office. HemiSyncForYou.com will also not be held responsible for any additional fee the local carrier in your country may charge.

Please note: We recommend that you choose a shipping method which can be tracked. For non-tracked methods of shipping HemiSyncForYou.com,  will not be responsible for lost shipments.

All Other Countries

Because of increased vigilance in Germany, we no longer ship to Germany unless Customer Provides detailed instructions, and understands the potential for delays.

Estimated delivery time for items we have in stock is from date of shipment, provided no problems occur with your local customs office. Some countries may require various types of import licenses.

HemiSyncForYou.com will not knowingly ship any products to any countries that may require any type of license.

HemiSyncForYou.com will not be held responsible or liable for any problems that result at your local customs office. No refunds will be given for items that are seized at your local customs office.

HemiSyncForYou.com will not be held liable for any customs duties or taxes that arise from your local customs office.

HemiSyncForYou.com will also not be held responsible for any additional fee the local carrier in your country may charge. Our international shipping prices reflect the base shipping charge not including customs duties, taxes and country specific fees. Our fees ONLY reflect the cost for us to ship your order to your country. If you are unsure of your country's import policies, please check with them before ordering.

Please note: HemiSyncForYou.com reserves the right to change the shipping method at its own discretion and expenseHemiSyncForYou.com.  is not responsible for delays caused by weather or other natural disasters.

Also Note

USA Overnight Shipping & Handling - Please understand that choosing Overnight does not necessarily mean your order will be in your hands tomorrow. While most orders do ship on the same day, depending on when your order is received, some will be shipped on the following day. You will receive your order 1-2 days after the order has been processed, which in most cases is within 24 hours. We do not ship orders on Saturdays or Sundays. A signature may be required for your deliveries.

Back Orders

In the unlikely event that any items in your order are unavailable for immediate delivery, we will ship the remainder of your order immediately and ship the balance when it becomes available (with no additional shipping charges).

Returns

Hemisyncforyou.com will only accept returns if the item(s) received contained manufacturing defects, or were unopened from their original packaging.